Zach was really helpful with the rental and even took the time to walk me through the building of my camera with his Zacuto Rig (which is what I was renting). Good guy, easy process, will rent from him again.
Zach was what you'd want from a renter. Knowledge of his gear, flexible with time, consistent with information and execution, and perhaps someone that you'll end up working with because he's personable. The gear was in great shape and protected well for piece of mind. Also, great rates!